OUR RESPONSE TO COVID-19
Our Medical Consultation Service
◆ People with cold-like symptoms such as fever, cough, sore throat, etc.
Please contact your family doctor first.
◆ Outpatient clinic
If you experience the symptoms above and visit us without an appointment, there is a possibility that we may not be able to accommodate you depending on availability of consultation rooms and/or hospital beds.
-Please take your temperature at home for several days before visiting us and wear a mask on the day of your visit.
Request to visitors
If you have an appointment for a doctor’s consultation and/or examination, please take your temperature at home for several days before visiting and wear a mask on the day of your visit. On September 7, 2022, the recuperation period for COVID-19 infection was reduced from 10 days to 7 days according to the government policy. However, until 10 days have passed, the patient should not visit high-risk facilities such as hospitals due to the residual risk of infection.
Many patients at high risk of serious illness visit our hospital; therefore, we request anyone meeting the following conditions refrain from visiting our hospital.
- Those who are asymptomatic but within 7 days of testing positive for COVID-19 infection.
- Those who have developed symptoms of COVID-19 infection within the past 10 days and/or those who are currently symptomatic.
- Those who are within 7 days of contact with a positive case of COVID-19. (In close contact with infected family members living in the same home.)
If you need to see a doctor during this period due to unavoidable circumstances, or if you have fever and/or cold-like symptoms, please contact the department by phone before your visit. We may ask you to postpone your visit or hospitalization depending on the infection situation in the hospital.
We apologize for the inconvenience, and appreciate your understanding and cooperation.
Medical consultation on COVID-19
If you have concerns about COVID-19, please call and consult with your family doctor.
If you don’t have a family doctor, please call the telephone consultation service desk at your local government in advance.
- Telephone Consultation Service of MHLW
Tel: 0120-565-653 9:00 a.m. – 9:00 p.m. (including Sat, Sun and national holidays) - Q & A on Coronavirus Disease 2019 (COVID-19) on the website of MHLW
（https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/dengue_fever_qa_00014.html） - Telephone Consultation Service of the Tokyo Metropolitan Government
Tel: 0570-550-571 9:00 a.m. – 10:00 p.m. (including Sat, Sun and national holidays) - Consultation desks for COVID-19 on the website of Bureau of Social Welfare and Public Health
（https://stopcovid19.metro.tokyo.lg.jp/en/flow） - Consultation Center for People with Fever (provide by the Tokyo Metropolitan Government )
This center provides consultations for people with fever who do not have any family doctors or unsure whom they should consult with.
Tel: 03-5320-4592 24 hours (including Sat, Sun and national holidays)
Issuance of prescriptions via telephone follow-up
Currently, from the perspective of the spread of COVID-19, as a special exception, out-of-hospital prescription are issued by FAX for regular patients with chronic illnesses, etc., along with a telephone follow-up visit. This service will end on July 31,2023, according to a notice from the Ministry of Health, Labour and Welfare. Therefore, please be advised that those who have been using this service will need to visit the outpatient clinic form August 1. 2023.
Outings and overnight stays outside the hospital for inpatients
In principle, outings and overnight stays outside the hospital remain prohibited. However, we will respond flexibly to accommodate long-term hospitalization and meetings to coordinate hospital transfers.